Our frequently asked questions service offers answers to common questions. If you don't find an answer, please contact our customer support and a representative will be able to assist you.
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You will receive an email to your inbox once you receive a payment. Click on the link in the email to begin your funds transfer process.
You will be directed to a page where you can select your transfer method and add your bank account details.
It's important to double-check the information you provide. If you enter an incorrect routing or bank account number, funds can take several days before they are returned. To avoid delays, please take a moment to verify all information.
Payments and transfers go through various stages while being processed. Updates are noted on your Pay Portal to keep you apprised of your funds and when you can expect them.
Need assistance? Please visit our Contact Us page on the site you booked on.
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Need assistance? Please visit our Contact Us page on the site you booked on.